Frequently Asked Questions

Can anyone attend?

Absolutely! Anyone and everyone are welcome to participate and attend any of our workshops or programs.

Where do you hold your workshops?

We have our very own special HLT Headquarters in Caloundra where we hold all of our programs however, we also totally understand that sometimes it's easier if we come to you!  Let us know if you prefer our mobile services and we can chat about the best way to achieve your goals.

Are you NDIS registered?

No, at this stage we are not, however if you are self managed or plan managed you may still be able to attend our programs. Feel free to give us a call to discuss.

 I don’t have a support worker.  Is that ok?  Can I still attend?

Absolutely! While we encourage participants and support workers to attend, if you don’t have support on the day you are attending, don’t worry. You can simply let us know but we will always have extra peer mentors there at our programs.

Can participants touch the animals?

While our animals are used to human handling and have been hand raised, some of our animals can be touched however it is up to the presenters discretion if the animal can be held by attendees on the day. This is due to minimizing any risk to the animals or participants as well as following our licensing requirements.

What qualifications do you staff have?

All staff have a Blue Card for working with children and First Aid.  Some mentors do have a minimum Certificate III in Individual Support (Disability) and Yellow card for working within disability.  Nicci has a range of qualifications including undergraduate and postgraduate studies within Zoology, Ecology and the Environmental sector along with a range of various certificates including Fauna and Flora ID, Animal Handling and Catching, Fauna Spotter and Catcher, Wildlife Rehabilitation just to name a few.  Nicci is currently upgrading her Training and Assessment Qualifications as well!

Do you have insurance and licenses?

Yes, Happy Little Turtle holds a $20 million public liability insurance and are fully licensed through Department of Agriculture and Fisheries (DAF) Exhibited Animals.

Do you attend aged care facilities?

Yes we do! We see that residents in aged care facilities get just as much out of learning and creating pieces which helps our environment and wildlife just as much as our youngest participants do. We absolutely encourage these workshops and visiting! If you would like to find out more, please get in touch.

How does the NDIS work?

 The NDIS is a national scheme which allows people with a disability access to a range of services. They NDIS provides funding to participants that have a permanent and significant disability. It provides information about services within their communities. Each NDIS plan consists of three support budgets; Core, Capacity Building and Capital. to access our workshops and programs, funding can be accessed from within the Core support, Assistance with Social and Community Participation. If you are not sure about your plan, you can discuss with your plan manager. If you are self managed, then we are happy to provide you information to assist if you're eligible to access funding from your plan.

How do I make payment?

For all workshops, payments are to be made 48 hours prior to attending.  For term workshops, a deposit is required to secure your place then full payment is required 5 days prior to commencing.  NDIS Participants, invoices will be issued the day of your completed workshops with a strict 48 hour payment term. Payments can be made either by credit card or bank transfer.  Pamyents can also be made on the day, however these are for only last minute bookings when a place has become available.